Last Updated: July 2026

At Yes Plaza LLC, customer satisfaction is our priority. We are committed to supplying premium-quality fashion fabrics and ensuring every order meets our quality standards. Please read our Returns & Refund Policy carefully before placing an order.

1. Eligibility for Returns

Returns are accepted only if:

• The product received is damaged or defective.
• The wrong product was delivered.
• The item has a manufacturing defect.

To be eligible for a return, the product must be unused, uncut, in its original condition, and returned with its original packaging.

2. Non-Returnable Items

The following items cannot be returned:

• Cut or customized fabrics.
• Special order or made-to-order products.
• Products damaged due to improper handling after delivery.
• Products returned without prior approval.

3. Return Request

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Please provide:

• Order details
• Product photos
• Photos or videos showing the issue
• A brief description of the problem

Our team will review your request and respond as soon as possible.

4. Refunds

Once the returned product has been received and inspected, we will notify you of the status of your refund.

If approved, the refund will be processed using the original payment method or another mutually agreed method within a reasonable timeframe.

Shipping charges, customs duties, and taxes are generally non-refundable unless the return is due to our error.

5. Exchanges

We will replace products only if they are defective, damaged, or incorrectly supplied and subject to stock availability.

6. Shipping for Returns

Customers are responsible for return shipping costs unless the return is the result of an incorrect shipment or a verified product defect caused by Yes Plaza LLC.

We recommend using a trackable shipping service for all returns.

7. Order Cancellations

Orders may be cancelled before processing or shipment. Once an order has been processed, cut, customized, or shipped, cancellation may not be possible.

8. Wholesale Orders

Wholesale orders are carefully inspected before dispatch. Due to the nature of wholesale fabric sales, returns or refunds for bulk orders are accepted only in cases of verified manufacturing defects or incorrect deliveries.

9. Contact Us

For any return, exchange, or refund request, please contact